About Us

Since opening our doors in 1994, Network Pacific Strata Management has grown to be one of Australia’s leading strata management companies. Today we manage over $8 billion worth of assets on behalf of 26,000 lots around Australia. Our continued growth, evolution and diversification is a measure of our success.

We operate differently to our competitors
Fostering a culture of innovation and continuous improvement has led to the establishment of twelve complementary businesses, which allows us to act as a one-stop-shop to meet the entire property management needs of our clients.

Our History

Since opening our doors in 1994, Network Pacific Strata Management has grown to be one of Australia’s leading and most trusted strata management companies. Today we manage over $8 billion worth of assets on behalf of 26,000 lots around Australia.

1994

Network Pacific Strata Management commenced operations in 1994, founded by Stephen Briffa, Managing Director of Network Pacific Group of Companies. Starting from a home-based office with a clear vision for the future, Stephen’s leadership transformed the business from a solo endeavour into one of Australia’s premier privately owned strata management companies.
1999

The company relocated to Blackburn Road, East Doncaster, marking an important stage of growth with a team of five staff supporting its expanding operations.
2004

Network Pacific Strata Management continued its growth trajectory, moving to Doncaster Road, North Balwyn to accommodate its increasing team and client base.
2011

Network Pacific Strata Management expanded interstate with the establishment of its Queensland office, extending its industry-leading strata management services to clients in Gold Coast, Brisbane and throughout Queensland.
2012

In 2012, Network Pacific Group of Companies established two complementary associated companies: 24:seven Maintenance Solutions and Essential Services Compliance.
•󠁏 24:seven Maintenance Solutions provides highly qualified technicians specialising in property repairs, maintenance, and programmed servicing, 24 hours a day, 365 days a year. The company also delivers expert building management services for residential apartments, commercial buildings, and mixed-use properties across Melbourne.
󠁯•󠁏 Essential Services Compliance ensures buildings meet legislated safety standards and obtain annual Essential Safety Measures certification. Network Pacific Strata Management works closely with this affiliated partner to ensure buildings are inspected and maintained in full compliance with legislation.
2013

Responding to growing demand for affordable virtual concierge and security solutions, Building Management Systems Australia was established. Its innovative SALLY® platform delivers building and facilities management software, together with adaptable security and remote access capabilities.
2015

Network Pacific Group of Companies relocated to its head office at Building 5, 303 Burwood Highway, Burwood East, reflecting the continued growth of the business. In the same year, Network Pacific Strata Franchise was established, providing a comprehensive support structure to equip franchisees with the tools, systems, and expertise required to deliver high-quality service to their clients.
2017

Australian Facilities Management was established to support building owners through a wide range of services – from individual trades such as electrical and plumbing, to fully integrated building and facilities management solutions.
2022

Network Pacific Strata Management expanded its presence with the opening of its Geelong office at 115/6–8 Eastern Beach Road, Geelong. This office reflects our strong commitment to the Geelong and Barwon South West region, providing local expertise across key service areas, including strata management, property management, facilities management, building maintenance, and essential services compliance.
2024

Network Pacific Strata Management marked a significant milestone, celebrating 30 years of operation and service excellence.
2025

Network Pacific Strata Management formed a pioneering partnership with Deakin University to address the lack of formal education in Owners Corporation management. This collaboration led to the creation of Australia’s first tertiary pathway in strata governance, supported by two fully funded academic scholarships, setting a new benchmark for professional development within the industry.
Today

Our sustained growth, evolution, and diversification continue to reflect our commitment to delivering industry-leading services and long-term value for our clients.

Exceptional Service

We pride ourselves on our responsive and personal nature of conducting business. We professionally and proactively manage our client relationships to form sustainable and enduring business partnerships. This leads to very high customer satisfaction levels and most of our new business comes from existing customers or referrals. Find out what our customers have to say on our testimonials page.

Our excellence in service delivery, supported by our robust systems and processes, was recognised when we became one of only a few strata managers to receive ISO:9001 Quality Assurance Certification. It has also been recognised through winning or reaching finalist status in many industry excellence awards.

Our online service makes it easy

We save our clients time through streamlined online processes. Our member portal allows clients to complete transactions quickly and easily, including owners corporation fee payments and ordering access products.

Our Team

With the continuing trend towards higher density developments and advances in building technology, owners corporation managers have an important role to play in ensuring assets are well managed and maintained. With this in mind, we provide our team with continual professional development to enhance their skills and knowledge base and ensure they keep up to date with the legislation relating to owners corporation management. Our managers are highly experienced and qualified, with a strong focus on customer service and professionalism.

Our green policy

We believe in corporate and social responsibility which is why we are committed to our green policy. We aim to reduce our impact on the environment by implementing, maintaining and continually improving our environmentally sustainable practices.

ISO 9001:2015 Quality Assurance Certification

Network Pacific Strata Management, together with all companies within the Network Pacific Group of Companies, has attained the International Organisation for Standardisation (ISO) 9001:2015 Quality Assurance Certification. This internationally recognised accreditation reflects our collective commitment to quality, consistency, and continuous improvement across all areas of our operations. Our Quality Management System enables us to monitor and enhance performance across the Group, ensuring our business processes consistently meet our clients’ requirements while delivering a high standard of service and client satisfaction.

Industry Awards & Recognition

Our commitment to excellence has been recognised across the property and strata industry by leading organisations including the REIV, REIA and The Urban Developer. Since 2017, we have received more than 100 industry awards and finalist nominations, reflecting our focus on service quality, innovation and best-practice outcomes for owners corporations and communities.

Join our team

The Network Pacific Strata Management multi-award winning team is one of the industry’s best. Our great people are our most valued asset and we are committed to providing on-going training, support and clear paths to career progression. If you are ready to join our team of high-performing strata management professionals, we’d love to hear from you.